Outage in Dixa
Degraded performance
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
No further issues have been detected and the system is back to normal. We thank you for your patience and cooperation.
Post mortem about this incident will be posted within 5 business days.
The issues have been resolved. We are continuing to see stability across our platform. We will continuing monitoring.
We have identified the issue and our team have deployed a fix. We are seeing significant improvements for Messenger, conversation offers and stability of the platform. We will continue to monitor the results.
Next update at 12:20 CEST
We are continuing to investigate this issue.
We are receiving reports of slowness in the agent interface and reports of Messenger messages being blank. Reports of problems with conversations being offered and the agent status. We are investigating the issue.
Next update at 12:00 CEST
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
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