Outage in Edgenuity

Multiple Products - Error When Loading Activities in Some Courses

Resolved Major
April 30, 2024 - Started 17 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting some students of Imagine Edgenuity, Imagine Odysseyware, and Imagine EdgeEX. Students may encounter issues loading some activities. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/30/2024 03:35PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 17 days ago - at 04/30/2024 03:14PM

Our team has confirmed the vendor has resolved the issue. We will continue to monitor to ensure no further issues.

Thank you for your patience.

IDENTIFIED 17 days ago - at 04/30/2024 02:31PM

Our team has identified that a cloud provider is experiencing a service interruption affecting some activities.

We will continue to provide updates on the progress.

INVESTIGATING 17 days ago - at 04/30/2024 01:41PM

Our team is actively investigating an issue impacting some students of Imagine Edgenuity, Imagine Odysseyware, and Imagine EdgeEX.

Students may encounter issues loading some activities.

We apologize for the inconvenience and will provide an update soon.

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