Outage in Exact System
Exact Online – Scans remain ‘open’ or ‘in process’ (NL)
Resolved Minor
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Outage Details
Components affected
Exact System Scan & HerkenLatest Updates ( sorted recent to last )
This issue has since been resolved and files that are being sent are coming in again. If the mails that you have previously sent are not received, please send them again. Before resending we do advise you to check Documents > Scanning Service to see of your files have been processed. Our apologies for the inconvenience
The root cause has been identified. Scans will be processed with a delay. Please refrain from uploading the same files again to avoid duplicates. Our apologies for the inconvenience.
It is possible that your uploaded scans are processed with a delay. Scans are remaining 'open' or 'in process' at the scanning service. We are investigating the issue. As soon as an update will become available we will inform you through this page. Our apologies for the inconvenience.
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