Outage in Extensiv

INC-1415 Shopify orders incorrectly skipped with no alert

Resolved Minor
April 22, 2024 - Started 25 days ago - Lasted 4 days
Official incident page

Need to monitor Extensiv outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Extensiv, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing a service disruption with the Integration Manager connection to Shopify. Our team is currently working to restore the service. Shopify Cart users may be affected. We apologize for any inconvenience.
Components affected
Extensiv Integration Manager by
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/26/2024 05:32PM

This incident has been resolved.

MONITORING 23 days ago - at 04/24/2024 07:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 04/23/2024 04:34PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 25 days ago - at 04/22/2024 06:34PM

We are currently experiencing a service disruption with the Integration Manager connection to Shopify.

Our team is currently working to restore the service. Shopify Cart users may be affected. We apologize for any inconvenience.

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime