Outage in EZ Texting
Service Interruption
Resolved Minor
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Outage Details
Components affected
EZ Texting SMS EZ Texting CallFire SMS EZ Texting MMS - Long Codes EZ Texting MMS EZ Texting CallFire MMS EZ Texting SMS - Long CodesLatest Updates ( sorted recent to last )
This incident has been resolved.
The root cause of the outage was identified as one of our carrier partners, and they have now restored functionality. During this time delivery was affected to T-Mobile and Verizon from 10-digit local numbers. We will continue to monitor the situation, but we expect that this issue is resolved.
We are currently experiencing a service disruption. Outbound SMS and MMS from 10-digit local numbers will be undelivered to some mobile carriers. Some inbound SMS and MMS are experiencing delays of approximately 5 minutes. We recommend scheduling any non-urgent campaigns for a later time, and we will share updates as we learn more.
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