Outage in Fonolo

Intermittent Network Issue

Resolved Minor
January 09, 2023 - Started over 1 year ago
Official incident page

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Outage Details

Fonolo is currently experiencing intermittent network issues that is affecting some routes to customers. This may be experienced as callers opting in successfully, but call-backs not initiating. Fonolo is currently investigating and will reach out to affected members.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/09/2023 05:40PM

The routing issue has now been resolved and call-backs are initiating properly. Fonolo will continue to monitor call-backs to ensure continued service. Any clients affected by this have been reached out to.

INVESTIGATING over 1 year ago - at 01/09/2023 03:50PM

Fonolo is currently experiencing intermittent network issues that is affecting some routes to customers. This may be experienced as callers opting in successfully, but call-backs not initiating. Fonolo is currently investigating and will reach out to affected members.

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