Outage in Funraise

Some PayPal Donations Are Failing For Legacy PayPal

Resolved Minor
December 30, 2022 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Need to monitor Funraise outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Funraise, and never miss an outage again.
Start Free Trial

Outage Details

We've identified an issue with an upstream payments provider (Legacy Delegate Mode PayPal) which is causing intermittent failures for a small number of customers and a subset of PayPal donations. We are currently monitoring the upstream provider for restoration of service.
Components affected
Funraise Payments
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/31/2022 02:41AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 12/31/2022 12:56AM

We are continuing to monitor this issue with our upstream payments provider. We're seeing intermittent failures with other payment methods.

IDENTIFIED over 1 year ago - at 12/30/2022 09:34PM

We are continuing to monitor this issue.

IDENTIFIED over 1 year ago - at 12/30/2022 09:34PM

We've identified an issue with an upstream payments provider (Legacy Delegate Mode PayPal) which is causing intermittent failures for a small number of customers and a subset of PayPal donations. We are currently monitoring the upstream provider for restoration of service.

Latest Funraise outages

Paypal Buttons Disappearing - 9 months ago
Platform Outage - Upstream Service Provider - almost 2 years ago
Not All Recent Donations Are Visible In Platform - about 2 years ago
Lists Showing "No Data" In Certain Situations - almost 3 years ago
Payments (Next Gen) Outage - over 3 years ago

Easily monitor Funraise and all your third-party status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3168 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE