Outage in Grammarly

Generative AI assistance is not available

Resolved Major
April 30, 2024 - Started 16 days ago - Lasted 25 minutes
Official incident page

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Outage Details

Our team has identified an issue with Grammarly's generative AI assistance not being available to some users. We're working on a fix and will provide updates as soon as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/30/2024 06:44PM

This incident has been resolved.

MONITORING 16 days ago - at 04/30/2024 06:29PM

A fix has been implemented, and we're monitoring the results. Please quit and re-launch Grammarly on your computer to start using the generative AI assistance.

IDENTIFIED 16 days ago - at 04/30/2024 06:19PM

Our team has identified an issue with Grammarly's generative AI assistance not being available to some users. We're working on a fix and will provide updates as soon as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!

Latest Grammarly outages

Issues with writing suggestions - about 19 hours ago
Some Grammarly users may be unable to log in and reset passwords - 21 days ago
Generative AI assistance is displaying "Connection blocked" error - 27 days ago
Grammarly is experiencing a service interruption - about 1 month ago
Some Grammarly users may be unable to log in - about 2 months ago

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