Outage in Halo

UK incoming email processing issues

Resolved Minor
April 29, 2024 - Started 18 days ago - Lasted about 4 hours

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Outage Details

UK customers may be experiencing issues with their incoming email being processed and generating tickets within Halo. We have identified the issue, implemented a fix and are now monitoring the situation.
Components affected
Halo Email Processing
Latest Updates ( sorted recent to last )
18 days ago - at 04/29/2024 10:34AM

UK customers may be experiencing issues with their incoming email being processed and generating tickets within Halo. We have identified the issue, implemented a fix and are now monitoring the situation.

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