Outage in Highspot

Digital Sales Room/Pitches Issue in Engagement tab

Resolved Major
February 26, 2024 - Started 3 months ago
Official incident page

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Outage Details

We are investigating reports regarding an issue related to newly created Digital Sales Rooms/Pitches not being listed in the Engagement tab. We are actively investigating this issue and will provide further details regarding symptoms and scope at 12:00 Pacific Time.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/26/2024 10:00PM

This incident has been resolved. Pitches & Digital Rooms are flowing into the Engagement tab. The data sync will be caught up by EOD.

MONITORING 3 months ago - at 02/26/2024 07:46PM

A fix has been implemented for newly created Digital Sales Rooms/Pitches not showing up in the Engagement Tab. We expect newly created Digital Sales Rooms/Pitches to appear in the Engagement tab over the next 4-8 hours. We will provide another update at 2PM PT.

INVESTIGATING 3 months ago - at 02/26/2024 06:43PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/26/2024 06:43PM

We are investigating reports regarding an issue related to newly created Digital Sales Rooms/Pitches not being listed in the Engagement tab.

We are actively investigating this issue and will provide further details regarding symptoms and scope at 12:00 Pacific Time.

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