Outage in Highspot

Content Processing Delays & Performance Degradation in AMERICAS1, AMERICAS2, and EMEA1 Data Centers

Resolved Minor
April 23, 2024 - Started 24 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of content processing delays & performance degradation in our AMERICAS1, AMERICAS2, EMEA1 Data Centers. We will provide another update at 9AM PT.
Components affected
Highspot Administration & Authentication Highspot Administration & Authentication Highspot Content Highspot CRM Integration Highspot CRM Integration Highspot CRM Integration Highspot Learning Highspot Learning Highspot Engagement Highspot Engagement Highspot Engagement Highspot Analytics Highspot Analytics Highspot Analytics Highspot Content Highspot Content Highspot Administration & Authentication Highspot Learning Highspot Pitches Highspot Pitches Highspot Pitches Highspot Search Highspot Search Highspot Search Highspot Support Center Highspot Support Center Highspot Support Center
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 04/23/2024 04:57PM

The Engineering Team has identified the root of the performance degradation issues and instituted a fix. This incident is fully resolved.

INVESTIGATING 24 days ago - at 04/23/2024 03:57PM

We are continuing to investigate reports of performance degradation issues in the AMERICAS1, AMERICAS2, and EMEA1 Data Centers. We will provide another update at 10AM PT.

INVESTIGATING 24 days ago - at 04/23/2024 02:52PM

We are currently investigating reports of content processing delays & performance degradation in our AMERICAS1, AMERICAS2, EMEA1 Data Centers. We will provide another update at 9AM PT.

Latest Highspot outages

Content Processing Delayed in AMERICAS2 - 8 days ago
AMERICAS1 Engagement & Analytics Data Staleness - 13 days ago
Digital Sales Room/Pitches Issue in Engagement tab - 3 months ago
Pitch Issue in EMEA1 - 3 months ago
Performance Degradation in AMERICAS2 Data Center - 4 months ago

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