Outage in IllumiDesk

LTI 1.3 launch errors

Resolved Minor
August 17, 2021 - Started over 2 years ago - Lasted 7 months
Official incident page

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Outage Details

The load balancer that connects the authentication services is no longer responding as expected and is affecting login initiation flows from various Learning Management Systems. We have identified the root cause of the issue and are currently implementing an update. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/17/2021 03:16PM

The load balancer that connects the authentication services is no longer responding as expected and is affecting login initiation flows from various Learning Management Systems. We have identified the root cause of the issue and are currently implementing an update. Thank you for your patience.

Latest IllumiDesk outages

Delayed grader response times - almost 3 years ago
Stack deployment errors - about 3 years ago
Server Launch Errors - over 4 years ago

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