Outage in InsideSales

Log in issues in Playboooks app and manager portal

Resolved Major
July 20, 2023 - Started 10 months ago - Lasted about 6 hours
Official incident page

Need to monitor InsideSales outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including InsideSales, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an intermittent issue preventing users from login into the Playbooks app (Chrome plugin) and the Playbooks Manager Portal (https://playbooksmanager.insidesales.com). Users receive the following error: "Unable to log in: An error occurred, please try again.". We will provide further updates shortly and thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/20/2023 01:22PM

We have received confirmation that this issue has been successfully addressed, and it should no longer affect any users. As always, please feel free to raise a ticket with Customer Support if you are experiencing any unexpected behavior.

MONITORING 10 months ago - at 07/20/2023 08:33AM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 07/20/2023 08:30AM

The intermittent log in issues appear to be fixed and we could confirm that customers didn't experience any failure to log in in the last 45 minutes. We will keep monitoring the situation and investigating the root cause until we are able to conclude that the incident is fully resolved.

Please accept our apologies for the inconvenience during this short outage.

INVESTIGATING 10 months ago - at 07/20/2023 07:36AM

We are investigating an intermittent issue preventing users from login into the Playbooks app (Chrome plugin) and the Playbooks Manager Portal (https://playbooksmanager.insidesales.com). Users receive the following error: "Unable to log in: An error occurred, please try again.".

We will provide further updates shortly and thank you for your patience and understanding.

Easily monitor InsideSales and all your third-party status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3168 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime