Outage in Intuitive Shipping

FedEx Rating Impaired

Resolved Minor

April 04, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

FedEx is experiencing issues with their rating API that may result in rates not being returned. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings

Components affected

Intuitive Shipping Rating Intuitive Shipping Rating Intuitive Shipping Rating

Latest Updates ( sorted recent to last )

MONITORING about 1 month ago - at 04/04/2024 04:23PM

FedEx is experiencing issues with their rating API that may result in rates not being returned. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.

https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings

Latest Intuitive Shipping outages

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