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JumpCloud

JumpCloud Status
Official status page

All Systems Operational
27/10
28/10
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01/11
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Latest Incidents

Resolved Directory Insights- Degraded Service

We're currently investigating reports of a degraded Directory Insights service. We are investigating the cause of the issues currently, and will update the status event once resolved.

Resolved Degraded Agent Service

We're currently investigating reports of degraded performance with JumpCloud's Agent for systems service. Notably, systems are failing to propagate correctly in the JumpCloud console for new agent installations. We are investigating the cause of the issues currently, and will update the status event once resolved.

Resolved Degraded Agent Service

We have identified an issue with new installs of JumpCloud's Agent for systems service. During this time, new Agent installs will fail to populate hostname and display name. We are currently working on implementing a fix, and will update the status event once resolved.

about 1 month ago Official incident report

Resolved Multi-Tenant Portal (MTP) Console Service

We're currently investigating reports of degraded performance or connectivity issues with JumpCloud's Multi-Tenant Portal (MTP). We believe this issue to be isolated to administrators using the Multi-Tenant Portal. We are investigating the cause of the issues currently, and will update the status event once resolved.

about 1 month ago Official incident report

Resolved Third Party: Microsoft Office 365 Integration

Microsoft is currently experiencing an issue with Office 365 that is negatively affecting our Office 365 integration. We will update this as we know more. For the latest information on Microsoft's outage, please visit: https://twitter.com/MSFT365Status/status/1310704020550348800

about 2 months ago Official incident report

Resolved Degraded Service Support Site

We are currently investigating the issue.

Resolved Degraded [User groups Partial Outage]

Navigating User groups tab from aside panels intermittently presents errors.

Resolved Password Resets-Issues with Password Reset Links

We're currently investigating reports of password reset links not working for JumpCloud admin and users. We are investigating the cause of the issues currently, and will update the status event once resolved.

Resolved Degraded Agent Service and Events

We're currently investigating reports of degraded performance with JumpCloud's Agent for systems service. Notably, systems are failing to propagate correctly in the JumpCloud console for new agent installations. Additionally, we are investigating reports of degraded performance with Directory and System Insights. We are investigating the cause of the issues currently, and will update the status event once resolved.

Resolved Console Service Outage

We're currently investigating reports of an accessibility outage within the Systems tab of the JumpCloud Admin console. We are working to investigate the cause of the issue and will update the status event once resolved.

Stats

1 incidents in the last 7 days

2 incidents in the last 30 days

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