Outage in JumpCloud

Degraded LDAP Service in the Indonesia region

Resolved Minor
November 07, 2023 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We're currently investigating reports of degraded performance or intermittent connection issues with JumpCloud's LDAP-as-a-Service in the Indonesia region. We are investigating the cause of the issues currently, and will update the status event once resolved.
Components affected
JumpCloud LDAP
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/07/2023 08:46AM

This incident has been resolved.

MONITORING 6 months ago - at 11/07/2023 08:38AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 11/07/2023 04:38AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 11/07/2023 04:36AM

We're currently investigating reports of degraded performance or intermittent connection issues with JumpCloud's LDAP-as-a-Service in the Indonesia region. We are investigating the cause of the issues currently, and will update the status event once resolved.

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Increased error rates on Admin Portal - about 1 month ago
Password Manager Increased Error Rates - about 2 months ago

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