Outage in Kofax Cloud

Delay accessing printix service

Resolved Minor
February 07, 2024 - Started 3 months ago - Lasted about 1 hour

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Outage Details

We have detected a problem delaying users connecting to the printix service. We are investigating root cause and expect this to be a temporary condition that will improve as we investigate.

Components affected
Kofax Cloud Printix
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 02/07/2024 02:36PM

Root cause is identified and time to connect workstations is dropping.  We are monitoring the serivce to be sure normal connection times are reached.

INVESTIGATING 3 months ago - at 02/07/2024 01:44PM

We have detected a problem delaying users connecting to the printix service.  We are investigating root cause and expect this to be a temporary condition that will improve as we investigate.

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