Outage in Lattice

Live Chat Interruption

Resolved Minor
May 02, 2024 - Started 15 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Our live chat service provider is currently experiencing an interruption that may prevent chatting with Customer Care. For immediate support, please email customercare@lattice.com.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/02/2024 03:16PM

Our live chat service provider has confirmed that the issue is resolved. Full access to live chat with Customer Care should now be restored.

INVESTIGATING 15 days ago - at 05/02/2024 02:00PM

Our live chat service provider is currently experiencing an interruption that may prevent chatting with Customer Care. For immediate support, please email customercare@lattice.com.

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