Outage in Liongard

Continuum RMM: Intermittent Inspector Failures

Minor

November 03, 2023 - Started 7 months ago
Official incident page

Need to monitor Liongard outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Liongard, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product. In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

Components affected

Liongard US1 Instance Liongard EU1 Instance Liongard UK1 Instance Liongard CA1 Instances Liongard AUS2 Instance Liongard UK2 Instance Liongard US6 Instance Liongard US7 Instance Liongard US9 Instance Liongard AUS1 Instance Liongard US2 Instance Liongard US3 Instance Liongard CA2 Instance Liongard US4 Instance Liongard US5 Instance Liongard US8 Instance Liongard US10 Instance Liongard US11 Instance

Latest Updates ( sorted recent to last )

IDENTIFIED 7 months ago - at 11/03/2023 08:08PM

We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures.

We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

Latest Liongard outages

Inspector Timeout Issue identified - 6 months ago

RESOLVED: Webroot Child Inspector Failures - 7 months ago

Issue Identified: Microsoft 365 Inspector Failures - 11 months ago

Issue Identified: Some Inspections unable to complete on US2 instance - 12 months ago

ConnectWise PSA Integration Issue (formerly ConnectWise Manage) - about 1 year ago

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE