Outage in Mendix

Technical Contact not visible in General Settings UI

Resolved Minor
April 29, 2024 - Started 18 days ago - Lasted 6 days
Official incident page

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Outage Details

We've identified an issue where the Technical Contact isn't displaying correctly in the General Settings section of certain apps within the Developer Portal, despite the project having a designated technical contact. Some users may also encounter a warning in the Team section indicating the absence of a technical contact, prompting them to contact support. If you're experiencing this issue, you can verify the Technical Contact status under Environments > Permissions, the apps overview in Control Center, and the Deploy API. If the technical contact is visible in these areas, your project indeed has a technical contact assigned, and there's no need to reach out to support as permissions or deployments are not affected. We are actively working on a fix and will post updates here.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/05/2024 08:20AM

The incident has been resolved.

IDENTIFIED 18 days ago - at 04/29/2024 03:28PM

We've identified an issue where the Technical Contact isn't displaying correctly in the General Settings section of certain apps within the Developer Portal, despite the project having a designated technical contact. Some users may also encounter a warning in the Team section indicating the absence of a technical contact, prompting them to contact support.

If you're experiencing this issue, you can verify the Technical Contact status under Environments > Permissions, the apps overview in Control Center, and the Deploy API. If the technical contact is visible in these areas, your project indeed has a technical contact assigned, and there's no need to reach out to support as permissions or deployments are not affected.

We are actively working on a fix and will post updates here.

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