Outage in Mention Me

Voucher Fulfilment Failure

Resolved Minor
January 19, 2024 - Started 4 months ago
Official incident page

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Outage Details

We're aware of an issue fulfilling vouchers and this may also result in some parts of the platform performing slower than normal. We believe we have identified the issue and we are working on deploying a fix. Next update will be provided by 11:30 GMT.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/19/2024 11:18AM

We are confident we have now resolved this issue. If you have any further issues please email support@mention-me.com

MONITORING 4 months ago - at 01/19/2024 11:17AM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 01/19/2024 11:08AM

We can confirm the issue arose from a change that was deployed this morning. We have now reversed that change and we are monitoring to confirm the issue has been resolved.

IDENTIFIED 4 months ago - at 01/19/2024 10:56AM

We're aware of an issue fulfilling vouchers and this may also result in some parts of the platform performing slower than normal. We believe we have identified the issue and we are working on deploying a fix.

Next update will be provided by 11:30 GMT.

Latest Mention Me outages

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Issue with creation of new integrations - 7 months ago
Consumer Journey is Unavailable - 7 months ago
Customer service page unavailable - 10 months ago

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