We have identified the issue with Edge in New Release

We’re currently working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more.

We have a work around. Use the following link to download your preferred version. Then follow the steps provided below.

Download:
https://namt000pa.mercurygate.net/MercuryGate/webstart/Launcher.html

After installation:
On the login screen, close the username/password window and then go to Edit > Preferences. Change "Show Connections at Login" from false to true

After Changes Above:
Then hit file > Login and change the url to their own.

Nothing goes after mercurygate.net in the URL:
https://(customername).mercurygate.net

Previous post had a link to a specific launcher. We are updating to provide the page to choose the correct version.

We have a work around. Use the following link to download your preferred version. Then follow the steps provided below.

Download:
https://namt000pa.mercurygate.net/MercuryGate/webstart/Launcher.html

After installation:
On the login screen, close the username/password window and then go to Edit > Preferences. Change "Show Connections at Login" from false to true

After Changes Above:
Then hit file > Login and change the url to their own.

Nothing goes after mercurygate.net in the URL:
https://(customername).mercurygate.net