Outage in MobileIron

Ivanti Neurons for MDM Service degradation - https://na2.mobileiron.com - SRE-169838

Resolved Minor
May 03, 2024 - Started 16 days ago - Lasted 5 days
Official incident page

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Outage Details

We are currently investigating a service degradation in NA2 for the Neurons for MDM product. Customers may notice slowness or intermittent errors in the administrative portal, API calls, device registrations, and external integrations.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/07/2024 02:51PM

This incident has been resolved.

MONITORING 15 days ago - at 05/03/2024 06:23AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 16 days ago - at 05/03/2024 02:45AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 16 days ago - at 05/03/2024 02:25AM

We are currently investigating a service degradation in NA2 for the Neurons for MDM product.

Customers may notice slowness or intermittent errors in the administrative portal, API calls, device registrations, and external integrations.

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