Outage in Mode

503 Status Codes

Resolved Minor
April 23, 2024 - Started 13 days ago - Lasted about 16 hours
Official incident page

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Outage Details

We are currently experiencing a low volume (less than 1%) of 503s from a global content distribution provider affecting traffic routed through India. We have contacted the provider and we will update when we have more information. If you encounter a 503, please retry the respective action. If the issue persists, please reach out to Support via chat or email us at support@mode.com.
Components affected
Mode Data Source Connectivity Mode Data Source Connectivity - Bridge Mode Notebooks: Python2 Mode Report Run Scheduler Mode Site and API
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/24/2024 01:34PM

The incident has been resolved, but we will maintain ongoing monitoring. If you encounter any further issues, please don't hesitate to reach out to Support via chat or email us at support@mode.com

INVESTIGATING 13 days ago - at 04/23/2024 09:08PM

We are currently experiencing a low volume (less than 1%) of 503s from a global content distribution provider affecting traffic routed through India. We have contacted the provider and we will update when we have more information. If you encounter a 503, please retry the respective action. If the issue persists, please reach out to Support via chat or email us at support@mode.com.

Latest Mode outages

Scheduled emails not being sent to some recipients - about 1 month ago
Notebook library installation issues and outbound connections - about 1 month ago
Intermittent connection failures when running queries or reports - about 1 month ago
Scheduler fails to send some emails - about 2 months ago
Report View Intermittent Error Behavior - about 2 months ago

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