Outage in NCEdCloud RapidIdentity

NCEdCloud Staff Updates Delayed

Resolved Minor
March 27, 2024 - Started about 2 months ago - Lasted about 17 hours

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Outage Details

NCEdCloud Staff data updates are currently delayed due to an issue where a user field in source data is too large for the data staging system. NCDPI and Identity Automation are currently investigating and have come up with a proposed resolution. Another status update will be posted on the morning of 3/28. Staff data should be accurate up to 3/22 at this time. Note that employee adds are not affected, only updates of existing employees.
Latest Updates ( sorted recent to last )
about 2 months ago - at 03/27/2024 08:55PM

NCEdCloud Staff data updates are currently delayed due to an issue where a user field in source data is too large for the data staging system. NCDPI and Identity Automation are currently investigating and have come up with a proposed resolution. Another status update will be posted on the morning of 3/28. Staff data should be accurate up to 3/22 at this time. Note that employee adds are not affected, only updates of existing employees.

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