Outage in Netdata

Recent nightly static and local builds of Netdata Agent overwrite netdata.conf with defaults

Resolved Minor
May 01, 2024 - Started 16 days ago - Lasted about 2 hours
Official incident page

Need to monitor Netdata outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Netdata, and never miss an outage again.
Start Free Trial

Outage Details

We've identified an issue with static and local builds of the Netdata Agent, that causes its main configuration in `/etc/netdata/netdata.conf` or `/opt/netdata/etc/netdata/netdata.conf` to be overwritten with the default. The `netdata-updater.conf` file is similarly affected. Depending on your configuration settings that have been changed with respect to the defaults, this may result in data loss. We will update this incident with more detailed information on the impact as soon as possible. Docker image or native package builds, as well as stable builds, are not affected. We have created a fix (https://github.com/netdata/netdata/pull/17572) and have triggered a new nightly build. As soon as those are available, we will also update this incident.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 05/01/2024 05:22PM

The build artifacts for the new nightly release (1.45.0-326) are now available, and consider the incident resolved. Should you experience any issues, please let us know!

IDENTIFIED 16 days ago - at 05/01/2024 04:28PM

Update regarding potential data loss. This will happen if the configuration had been changed to increase metric retention (with respect to the defaults). Unfortunately, any stored data beyond the default metric retention will be lost on running installs of the affected builds.

The only way to prevent this is by not using (of having used) version v1.45.0-315-nightly. We have made sure that the corresponding artifacts are no longer accessible by the installer.

IDENTIFIED 16 days ago - at 05/01/2024 03:59PM

The affected build number is v1.45.0-315-nightly, and local builds starting with commit https://github.com/netdata/netdata/commit/5973417027606bacf044b3ead40a882931ce773f (April 30, 11:45 UTC) up until commit https://github.com/netdata/netdata/commit/0f2a261839d5ffc42f17383b4292673aa93d6a1f (May 1, 15:13 UTC).

IDENTIFIED 16 days ago - at 05/01/2024 03:44PM

We've identified an issue with static and local builds of the Netdata Agent, that causes its main configuration in `/etc/netdata/netdata.conf` or `/opt/netdata/etc/netdata/netdata.conf` to be overwritten with the default. The `netdata-updater.conf` file is similarly affected.

Depending on your configuration settings that have been changed with respect to the defaults, this may result in data loss. We will update this incident with more detailed information on the impact as soon as possible.

Docker image or native package builds, as well as stable builds, are not affected.

We have created a fix (https://github.com/netdata/netdata/pull/17572) and have triggered a new nightly build. As soon as those are available, we will also update this incident.

Easily monitor Netdata and all your third-party status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3168 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime