Outage in ngrok

`jp` region is down for new tunnel starts and endpoint configuration changes

Resolved Major
March 07, 2024 - Started 2 months ago
Official incident page

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Outage Details

The `jp` region is unable to update state, as such new tunnel starts will fail and changes to configuration for endpoints and Edges will fail. Existing tunnels are still working. The team has identified the issue and is working on mitigation.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/07/2024 05:20PM

We are fully recovered in `jp`.

MONITORING 2 months ago - at 03/07/2024 05:00PM

We are seeing `jp` recover and are continuing to monitor.

IDENTIFIED 2 months ago - at 03/07/2024 04:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 03/07/2024 04:25PM

The `jp` region is unable to update state, as such new tunnel starts will fail and changes to configuration for endpoints and Edges will fail. Existing tunnels are still working.

The team has identified the issue and is working on mitigation.

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