Outage in Nuance PowerShare
PowerShare Issues
Resolved Major
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Outage Details
Components affected
Nuance PowerShare PowerShare PlatformLatest Updates ( sorted recent to last )
We are continuing to remediate issues causing impact to PowerShare workflows.
We are continuing to monitor for any further issues.
Platform: PowerShare Network - (https://www1.nuancepowershare.com)
Behavior: Users may experience any of the following intermittently:
+ Problems accessing PowerShare website
- Forced website logouts requiring users to login again.
- Slowness while browsing the PowerShare website, timeouts.
+ Delays when uploading images to PowerShare.
+ Delays when pushing images to PACS.
+ Delays attaching reports to uploaded studies.
+ Problems reconciling/editing images on PowerShare.
+ Problems nominating images on PowerShare.
+ Problems viewing images on PowerShare.
Images: Users are encouraged to wait on re-sending images to PowerShare or pushing studies to PACS as we are processing through a backlog of send requests.
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