Outage in Olark
Dashboard and olark.com experiencing issues
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
We are continuing to monitor for any further issues.
We've tracked the issues down to a problem with the partner we use for the cobrowsing powerup. We've temporarily disabled cobrowsing across Olark until our partner can resolve the issue. In the meantime, a hard refresh of your browser should resolve any issues you were seeing with the chatbox and dropdown menus not expanding and various dashboard oddities.
We'll update here as soon as we're able to restore cobrowsing service.
We're investing some reported issues with menus and other functions on olark.com and in the dashboard. We'll update here as soon as we know more.
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