Outage in OVHcloud US

OVHcloud Control Panel Bug on Configure GAME firewall

Resolved Maintenance
April 09, 2024 - Started about 1 month ago - Lasted about 1 month

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Outage Details

A bug has been identified within the OVHcloud Control Panel for the Configure GAME firewall application. While trying to add a port or port range, you may encounter the following error although there is not an actual conflict.

"The port (or port range) conflicts with another rule."

A fix is being actively worked on and will be deployed once ready.

The current workaround is to add the rule using the API available here:
https://api.us.ovhcloud.com/console/#/ip/{ip}/game/{ipOnGame}/rule~POST

For more information on the API, please refer here: https://support.us.ovhcloud.com/hc/en-us/articles/360018130839-First-Steps-with-the-OVHcloud-API
Components affected
OVHcloud US Customer Order Portal
Latest Updates ( sorted recent to last )
about 1 month ago - at 04/09/2024 05:34PM

A bug has been identified within the OVHcloud Control Panel for the Configure GAME firewall application. While trying to add a port or port range, you may encounter the following error although there is not an actual conflict.

"The port (or port range) conflicts with another rule."

A fix is being actively worked on and will be deployed once ready.

The current workaround is to add the rule using the API available here:
https://api.us.ovhcloud.com/console/#/ip/{ip}/game/{ipOnGame}/rule~POST

For more information on the API, please refer here: https://support.us.ovhcloud.com/hc/en-us/articles/360018130839-First-Steps-with-the-OVHcloud-API

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