Outage in PCI Proxy

Technical Problem At The PCI Proxy Platform

Resolved Minor
December 13, 2023 - Started 5 months ago
Official incident page

Need to monitor PCI Proxy outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PCI Proxy, and never miss an outage again.
Start Free Trial

Outage Details

We encounter technical problems on the PCI Proxy Processing Platform. The Datatrans technical team is working hard to resolve the problem within the shortest time possible. We will inform you as soon as the problem is resolved. We apologize sincerely about this incident. If you have any questions regarding this issue please contact us at support@pci-proxy.com. Best regards PCI Proxy PCI Proxy - powered by Datatrans Ltd Kreuzbühlstrasse 26, 8008 Zurich, CH-Switzerland +41 44 256 81 91 | www.pci-proxy.com | www.datatrans.ch | contact@pci-proxy.com
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/13/2023 10:51AM

Please find here our statement regarding the outage on the PCI Proxy Platform today:

We experienced an outage on the payment gateway triggered by a database change. This problem is resolved now.

Duration: 13 December 2023, 8 minutes downtime between 11:02:49 - 11:10:43 CET

We sincerely apologize for this. If you have any further questions regarding this incident please contact us at support@pci-proxy.com.

Best regards,

PCI Proxy

PCI Proxy - powered by Datatrans Ltd
Kreuzbühlstrasse 26, 8008 Zurich, CH-Switzerland
+41 44 256 81 91 | www.pci-proxy.com | www.datatrans.ch | contact@pci-proxy.com

MONITORING 5 months ago - at 12/13/2023 10:24AM

The technical problems at the PCI Proxy platform are resolved.

RESOLVED: Technical problem at the Datatrans platform

A detailed incident report will be shared with you as soon as possible.

If you have any questions regarding this issue please contact us at support@pci-proxy.com.

Best regards

PCI Proxy
PCI Proxy - powered by Datatrans Ltd
Kreuzbühlstrasse 26, 8008 Zurich, CH-Switzerland
+41 44 256 81 91 | www.pci-proxy.com | www.datatrans.ch | contact@pci-proxy.com

IDENTIFIED 5 months ago - at 12/13/2023 10:19AM

We encounter technical problems on the PCI Proxy Processing Platform. The Datatrans technical team is working hard to resolve the problem within the shortest time possible.

We will inform you as soon as the problem is resolved.

We apologize sincerely about this incident.

If you have any questions regarding this issue please contact us at support@pci-proxy.com.

Best regards

PCI Proxy

PCI Proxy - powered by Datatrans Ltd
Kreuzbühlstrasse 26, 8008 Zurich, CH-Switzerland
+41 44 256 81 91 | www.pci-proxy.com | www.datatrans.ch | contact@pci-proxy.com

Latest PCI Proxy outages

Technical Problem At The PCI Proxy Platform - 3 months ago
Incident Report For Technical Problem At The PCI Proxy Platform From 7th of November 2023 - 6 months ago
RESOLVED: Temporary system failure at Datatrans / PCI Proxy - 7 months ago
Incident Report For Technical Problem At The PCI Proxy Platform From 1st of June 2023 - 12 months ago

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE