Outage in Pix4D
DNS resolution failure
Resolved Major
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Outage Details
Components affected
Pix4D PIX4Dreact Pix4D PIX4Dcloud Pix4D PIX4Dengine Cloud API Pix4D PIX4Dsurvey Pix4D Licensing system Pix4D Processing infrastructure US Pix4D PIX4Dfields Pix4D PIX4Dinspect Pix4D PIX4Dmapper Pix4D PIX4Dmatic Pix4D Processing infrastructure KR Pix4D Processing infrastructure CA Pix4D Processing infrastructure DE Pix4D Processing infrastructure JP Pix4D PIX4DcatchLatest Updates ( sorted recent to last )
This incident has been resolved.
We have identified the cause and restored the DNS configuration. We are closely monitoring the resolution. We will restart projects that failed processing due to the incident.
We are currently investigating DNS resolution failures for some customers connecting to pix4d.com
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