Outage in Plaid

Plaid Transfer Instant Payouts Service Degradation

Resolved Minor
May 01, 2024 - Started 16 days ago - Lasted about 9 hours
Official incident page

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Outage Details

Due to a degradation in service with our banking partner, Transfer is experiencing delays impacting payment processing. This currently only applies to Instant Payouts (RTP and FedNow). Transfer creation requests will be accepted as usual (via /transfer/create), but processing these payments is temporarily paused. We are actively monitoring and will re-enable processing for Instant Payouts as soon as possible.
Components affected
Plaid API - Production
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 05/01/2024 01:50PM

This incident has been resolved.

MONITORING 16 days ago - at 05/01/2024 05:57AM

Transfer's banking partner has resumed normal service, and all payments should be processing as normal. We will continue to monitor.

INVESTIGATING 16 days ago - at 05/01/2024 04:54AM

Due to a degradation in service with our banking partner, Transfer is experiencing delays impacting payment processing. This currently only applies to Instant Payouts (RTP and FedNow). Transfer creation requests will be accepted as usual (via /transfer/create), but processing these payments is temporarily paused.

We are actively monitoring and will re-enable processing for Instant Payouts as soon as possible.

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