Outage in Plivo

Failures in processing INR payments on Plivo platform

Resolved Minor
January 05, 2024 - Started 4 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, We are currently experiencing elevated failures in processing INR payments for prepaid accounts on our platform. Our engineers are actively working to resolve the issue as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us
Components affected
Plivo Payments and Billing
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/05/2024 01:37PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 01/05/2024 09:50AM

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.

INVESTIGATING 4 months ago - at 01/05/2024 09:22AM

Dear Valued Customer,

We are currently experiencing elevated failures in processing INR payments for prepaid accounts on our platform. Our engineers are actively working to resolve the issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us

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