Outage in Plivo
Service Degradation on Inbound/Outbound Toll-Free SMS & MMS towards US and Canada phone numbers
Resolved Minor
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Outage Details
Components affected
Plivo Toll-free SMS, USA & CanadaLatest Updates ( sorted recent to last )
This incident has been resolved.
Our carrier partner have informed that the issue persists and they are working to implement a solution. We will provide an update as soon as we have additional information.
#61735
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Dear Valued Customer,
One of our carrier partners is currently observing inbound/outbound Toll-Free SMS & MMS delivery delays for a small segment of phone numbers in the US and Canada. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#61503
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