Outage in Privy

SMS Message Delays

Resolved Minor
February 24, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.
Components affected
Privy Text Sending
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/24/2023 11:52PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/24/2023 11:31PM

We have confirmed that the 3rd party service is recovering from the incident. SMS sending performance is back to normal.

IDENTIFIED about 1 year ago - at 02/24/2023 10:31PM

Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.

Latest Privy outages

Intermittent issues with our Klaviyo integration - 27 days ago
Privy is experiencing issues. Our engineers have begun investigating the issue and will provide a status update once we have more information. We believe this issue may impact email, sms, and signups - about 2 months ago
Integration with Klaviyo disconnecting for some users - 4 months ago
Outbound email delivery is delayed for a small number of campaigns - 5 months ago
Database Maintenance - about 1 year ago

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