Outage in Rossum
Importing slowdown
Resolved Minor
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Outage Details
Components affected
Rossum EU IrelandLatest Updates ( sorted recent to last )
The incident has been resolved, and operations are back to normal. If you encounter any further issues, please don't hesitate to contact us at support@rossum.ai.
We've implemented a fix, ensuring newly uploaded documents are processed without delays as usual. Our team is currently resolving issues with existing documents stuck in the importing state.
The team has identified the root cause and is working on a solution.
Some users might experience longer importing and processing times with recently uploaded documents. Our team is already investigating the issue.
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