Outage in Rossum

Data Matching component outage

Resolved Major
April 30, 2024 - Started 17 days ago - Lasted about 2 hours
Official incident page

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Outage Details

[Extensions] Data Matching Component has an outage. Our team is already investigating the situation.
Components affected
Rossum US east coast
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/30/2024 06:36PM

The team has solved the problem, and the data-matching component affecting multiple services and extensions is back to normal. Please refresh your current page and try it again. If you are still experiencing any problems, please get in touch with us at support@rossum.ai.

IDENTIFIED 17 days ago - at 04/30/2024 06:12PM

Our team has identified the root cause of the problem and is already working on a fix.

INVESTIGATING 17 days ago - at 04/30/2024 05:08PM

[Extensions] Data Matching Component has an outage. Our team is already investigating the situation.

Latest Rossum outages

System outage - 9 days ago
Importing slowdown - 17 days ago
Application slowdown - about 1 month ago

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