Outage in Sage

AutoEntry - Degraded Performance

Resolved Minor
April 30, 2024 - Started 16 days ago - Lasted about 21 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/01/2024 04:18PM

The incident is now resolved.

MONITORING 16 days ago - at 04/30/2024 11:25PM

The service is now performing as expected. We are closely monitoring the service.

IDENTIFIED 16 days ago - at 04/30/2024 11:00PM

We've initiated document processing to eliminate delays and ensure all documents operate at maximum capacity. We are continuing to work towards full recovery.

IDENTIFIED 16 days ago - at 04/30/2024 07:58PM

We have identified the cause of the issue and we are working on a fix.

INVESTIGATING 16 days ago - at 04/30/2024 07:12PM

We identified an issue that could cause delays in processing documents for global customers.

We are currently investigating.

INVESTIGATING 16 days ago - at 04/30/2024 06:52PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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