Outage in Sherpa
Sherpa service outage
Resolved MajorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
The incident with our platform has now been resolved. You should be able to access your account via the Sherpa web and/or mobile apps.
For Businesses: Any new bookings or updates to existing deliveries submitted between 10-11:30am AEDT today will need to be re-submitted (if you received an error message).
For Drivers: You should now be able to login to the app and continue on with your deliveries. Please ensure that any recent updates you made to deliveries before 11:30am this morning have been applied.
Please contact our support team if you are still encountering any issues: support@sherpa.net.au
We apologise for the disruption and thank you for your understanding.
A fix has been implemented and we're monitoring the results.
We are continuing to investigate this issue.
We’re experiencing a service outage. Our team is currently working to restore the service. We apologise for any inconvenience. We will post another update as soon as we learn more.
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