Outage in Skylight

Partial Data Processing Lag

Resolved Minor
July 22, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating a "clog" in the data processing pipeline that is causing one of the worker servers to be "stuck". This only affect a portion of the customers. If you are affected, you will see missing data from the Skylight dashboard for the last few hours (which is slowly populating). At this stage, we believe the data is safely received in the queue for processing, and once we resolve the issue that causes the "clog" we will be able to backfill the missing data.
Components affected
Skylight Application
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 07/22/2022 08:34PM

We have "unclogged" the worker and are "catching up" on the backlog.

INVESTIGATING almost 2 years ago - at 07/22/2022 07:39PM

We are investigating a "clog" in the data processing pipeline that is causing one of the worker servers to be "stuck". This only affect a portion of the customers. If you are affected, you will see missing data from the Skylight dashboard for the last few hours (which is slowly populating). At this stage, we believe the data is safely received in the queue for processing, and once we resolve the issue that causes the "clog" we will be able to backfill the missing data.

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