Outage in SnapCall
API high latency
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Service looks stable and everyone is back online and calling.
API Latency time have been restored to its usual level, and most users are back in. Service looks to be stable.
We are following up with AWS for a postmortem of the underlying issue, and are monitoring.
We are investigating the issue. We are noticing anomalously high latency network with our database cluster. Traffic is routed to backup cluster.
We're experiencing an elevated level of API latency and are currently looking into the issue.
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