Outage in SquaredUp US

Issue affecting AWS CloudWatch metrics

Resolved Minor
November 24, 2023 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue that is affecting AWS CloudWatch metrics, where tiles will fail to load with the error "All requests failed fetching unscoped CloudWatch metrics from AWS". We are working on a fix to address this and will provide updates to our StatusPage as soon as we have them.
Components affected
SquaredUp US SquaredUp - Web Application
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/24/2023 12:08PM

A fix for this issue has been deployed and is now live in production, we will continue to monitor for any related issues.

INVESTIGATING 6 months ago - at 11/24/2023 08:35AM

We are currently investigating an issue that is affecting AWS CloudWatch metrics, where tiles will fail to load with the error "All requests failed fetching unscoped CloudWatch metrics from AWS".

We are working on a fix to address this and will provide updates to our StatusPage as soon as we have them.

Latest SquaredUp US outages

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Some users unable to login (blank login screen) - almost 2 years ago
Users being unexpectedly logged out - over 2 years ago

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