Outage in Stellate

Issues with the Purging API

Resolved Major
February 28, 2024 - Started 3 months ago
Official incident page

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Outage Details

We are currently looking into a potential issue with the Purging API not removing data from the cache. We are working with our infrastructure partners to investigate what is causing this.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/29/2024 02:07PM

This incident has been resolved.

MONITORING 3 months ago - at 02/29/2024 01:33PM

The fix has been rolled out to all nodes and the Fastly team is monitoring purges across their systems.

MONITORING 3 months ago - at 02/29/2024 01:08AM

Fastly has begun rolling out a fix and is monitoring purges on their systems. The current ETA for the system-wide rollout is ~12 hours.

As a (temporary) workaround, we recommend disabling `swr` for all cache rules.

We will continue monitoring this incident on our end and update this status page as we get additional information from the team at Fastly.

INVESTIGATING 3 months ago - at 02/28/2024 11:44PM

Fastly has added an incident to their status page, available at https://www.fastlystatus.com/incident/376338

They are still investigating the issue and looking for a fix.

INVESTIGATING 3 months ago - at 02/28/2024 10:42PM

We continue to look into this with the Fastly team. We have narrowed this down to an issue with purging, in which all purges are considered soft purges if the cache configuration includes swr (stale-while-revalidate) values.

INVESTIGATING 3 months ago - at 02/28/2024 03:41PM

We are currently looking into a potential issue with the Purging API not removing data from the cache. We are working with our infrastructure partners to investigate what is causing this.

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