Outage in Subscribe Pro

Degraded performance of Merchant App and API

Resolved Minor
February 09, 2021 - Started over 3 years ago - Lasted about 1 year
Official incident page

Need to monitor Subscribe Pro outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Subscribe Pro, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue causing degraded performance of our Merchant App and API.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 02/09/2021 07:05PM

We have identified the core issue and a fix is in place. We will follow up with a postmortem.

MONITORING over 3 years ago - at 02/09/2021 04:59PM

All systems are currently operating normally. We are still monitoring. We will post a postmortem write up once we fully understand the root cause.

MONITORING over 3 years ago - at 02/09/2021 04:59PM

We have implemented a fix and are monitoring. Please contact support@subscribepro.com if you continue to experience performance or connectivity issues.

INVESTIGATING over 3 years ago - at 02/09/2021 03:47PM

We are currently investigating an issue causing degraded performance of our Merchant App and API.

Latest Subscribe Pro outages

Partial Outage - almost 4 years ago
Merchant App UI and API Outage - almost 4 years ago

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3168 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime