Outage in SurePrep
TaxCaddy "Oops" Message
Resolved Minor
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Outage Details
Components affected
SurePrep TaxCaddy DashboardLatest Updates ( sorted recent to last )
The TaxCaddy Oops Message issue has been resolved. SurePrep engineers are monitoring the situation. If the system status changes, updates will be posted here: https://status.sureprep.com.
We are continuing to monitor for any further issues.
We are seeing improvement in performance and we continue to monitor the system. Incident updates will be posted here: https://status.sureprep.com/
Some customers are reporting slowness when navigating to TaxCaddy from FileRoom. Our engineers are investigating and the system is under observation. Incident updates will be posted here: https://status.sureprep.com.
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