Outage in SurePrep
Customer Support Phone System Issue
Resolved Minor
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Outage Details
Components affected
SurePrep Zendesk ( Support Ticketing System and Help Center)Latest Updates ( sorted recent to last )
The SurePrep Customer Support phone system issue has been resolved. We continue to closely monitor the situation. If the system status changes, incident updates will be posted here: https://status.sureprep.com.
Some customers are reporting difficulties when calling SurePrep Customer Support. We are working to resolve the issue as soon as possible. Until the issue is resolved please use the live chat in the Help Center or email support@sureprep.com. Incident updates will be posted here as they become available: https://status.sureprep.com.
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