Outage in Tactiq

MS Teams meetings are not transcribed or saved

Resolved Major
December 07, 2023 - Started 5 months ago
Official incident page

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Outage Details

We are currently investigating an issue where, for many Tactiq users, Microsoft Teams meetings are either not transcribed or not saved. Apologies for the inconvenience!
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/09/2023 04:07AM

This incident has been resolved.

MONITORING 5 months ago - at 12/08/2023 01:23PM

Version 3.1.1307 of the Chrome Extension has been released with a fix, and automatic updates will happen soon. We will continue monitoring the situation.

IDENTIFIED 5 months ago - at 12/08/2023 12:16AM

We have submitted an update with the fix to the Chrome Web Store and are awaiting their approval.

IDENTIFIED 5 months ago - at 12/08/2023 12:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 12/07/2023 10:54PM

We are currently investigating this issue.

IDENTIFIED 5 months ago - at 12/07/2023 10:51PM

The issue affects only non-"new" versions of Teams. As a workaround, please switch to the new Teams version. We are working on a fix.

INVESTIGATING 5 months ago - at 12/07/2023 10:41PM

We are currently investigating an issue where, for many Tactiq users, Microsoft Teams meetings are either not transcribed or not saved. Apologies for the inconvenience!

Latest Tactiq outages

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Delays in loading Tactiq extension in meetings and some parts of app.tactiq.io - 10 months ago
Web application is not loading, extension is not logged in for some users - 10 months ago

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