Outage in Ultimate AI

3rd Party Incident - LiveChat

Resolved Major
May 01, 2024 - Started 16 days ago - Lasted about 4 hours
Official incident page

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Outage Details

There is currently an issue with a 3rd party CRM we integrate with, LiveChat. We are monitoring their status page and will continue to make updates to our own as they progress with their investigation and resolution. Here is a link to their status page where you can monitor their systems as well: https://status.livechat.com/.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/01/2024 05:16PM

LiveChat's system is running as expected. You can find more details regarding the incident on the LiveChat status page: https://status.livechat.com/incidents/zmf99q8bmdkh

MONITORING 15 days ago - at 05/01/2024 04:03PM

LiveChat has implemented a fix and are currently monitoring their system for any other issues. If you'd like to subscribe to their incident updates, you can do so here: https://status.livechat.com/

IDENTIFIED 16 days ago - at 05/01/2024 02:22PM

LiveChat has identified the issue and a fix is being implemented.

INVESTIGATING 16 days ago - at 05/01/2024 01:56PM

LiveChat is continuing to investigate the issue on their side. If you'd like to subscribe to their incident updates, you can do so here: https://status.livechat.com/

INVESTIGATING 16 days ago - at 05/01/2024 01:55PM

LiveChat has raised the severity of their incident to "Major Outage". We are continuing to monitor their status page as they progress with their investigation.

INVESTIGATING 16 days ago - at 05/01/2024 01:50PM

There is currently an issue with a 3rd party CRM we integrate with, LiveChat. We are monitoring their status page and will continue to make updates to our own as they progress with their investigation and resolution. Here is a link to their status page where you can monitor their systems as well: https://status.livechat.com/.

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