Outage in Xactus

VOEs and TRV ordered with esign option impacted due to issue with Adobe API

Minor
April 25, 2024 - Started 22 days ago
Official incident page

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Outage Details

Due to an issue with Adobe’s API you cannot currently order VOEs or TRV with the e-signature option. We are working to resolve.
Components affected
Xactus 360
Latest Updates ( sorted recent to last )
IDENTIFIED 14 days ago - at 05/03/2024 04:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 22 days ago - at 04/25/2024 03:25PM

Due to an issue with Adobe’s API you cannot currently order VOEs or TRV with the e-signature option. We are working to resolve.

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